How to Download the Report
- Click the Reports menu item in the left-hand navigation bar.
- Next, click Subscriber Overview.
- Click the Download button for Bounces.
Understanding the Data
When you download a bounced address list, you will save a text file listing the email addresses for which delivery could not be completed. This list does not include soft bounces (valid addresses which have a temporary delivery problem), but rather is composed of hard bounces (invalid email addresses). It is highly recommended that all bounced addresses are removed from your mailing list before the next mailing cycle is launched in order to keep your list current and lower mailing costs.