Delivery management defines the delivery behavior of your mailings. These settings apply to all mailings sent from iPost Enterprise.
Undeliverable Addresses
1. Remove undeliverable addresses from email lists after "X" hard bounces
This settings controls the number of mailings attempted before a hard-bounced address is permanently opted-out from your list. By default, iPost sets this to two hard bounces. For more information on Bounces, please see our Bounce documentation.
2. When spam filtering in indicated
The option lets you decide how to handle bounces that come back categorized as spam filtering. You can choose not to remove them, let them process through the normal bounce out process, or remove them immediately. For more information on Bounce Codes, please read our Bounce Codes article.
3. Opt-out Reports URI
Specifies a URI (http, https, or mailto) for receiving updates to your opt-out list at regular intervals. The format is a text file containing email addresses only, with one address per line. For http and https URIs, a POST transaction is used. For mailto URIs, the addresses are sent as the body of the email, not as an attachment. Only addresses that have opted out since the last update are sent. Changes related to topics and other dynamic list criteria are not included.
4. Send reports every
Select the frequency in which you would like to receive the Opt-Out Report.
Specify Priorities and Restrictions for Recipient Domains
Domain Priority
You can set domain priority by entering the domain in this field (i.e. anywhere.com). Delivery to these domains begins before any other messages are sent. The messages to these addresses are sent as rapidly as possible. Attempts are made to deliver larger numbers of messages on each SMTP connection.
iPost reserves the right to limit or block delivery (even to domains in the high priority set) when required to do so by the administrators of the domain. Domains are automatically removed from the high priority set whenever they appear in the limited or restricted sets below.
Multiple domains may be entered by selecting enter on your keyboard after each entry.
Limited Domains
Domains listed within the Limited Domains field are sent in smaller groups and at randomized intervals. They may be prioritized behind messages to domains that do not appear in these sets, or otherwise delivered at a reduced rate as deemed necessary by iPost.
Domains that appear in the restricted set below are automatically removed from the limited set.
Restricted Domains
Contact addresses with listed domains are removed from the delivery list as if they were on the opt-out list. Otherwise, they are not considered opt-outs and do not match the opt-out lists. However, delivery to these domains is blocked.
Default Values for Sending E-mails
iPost allows you to set default email properties to save time and improve consistency. These settings can be modified when creating your email.
| Character Set |
This option allows you to select the type of email encoding you would like to use. The encoding plays a major role in the way an email will be displayed, especially with respect to special characters in non-Latin languages. Language types:
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| Automated Subject Testing Options |
Measurement Interval This is the amount of time the system will wait before automatically sending the better performing version to the remainder of your contacts. The best version is determined by Response Rate, which is combined Open and Click performance. Split Test Size Select the percentage of your audience that you would like to send A/B subject line tests to. The system randomly selects which subscribers receive the test subject lines |
| Email Frequency |
Allows you to suppress sending to the contacts who have received an email from you in the previous X number of days. |
| Header |
Headers are inserted at the top of your email. Select the value to determine the default header information for your emails:
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| Footer |
Footers are inserted at the end of your email. Select the value to determine the default footer information for your emails:
For more information on Footers, see our articles on Footers and Snippets. |
Default Audience for Sending
Choose an email list or sendable data table, such as an internal seed list, from your account to automatically include in the audience of every process automation.
Suppression For Sending
You can designate default Lists and/or Data Tables be used as audience suppressions for every email send. Both Email Suppression List(s)/Data Table(s) and Mobile Suppression List(s)/Data Table(s) can be selected as default options. The Mobile options will only appear if Mobile Sending is enabled on your client.
To select a list and/or data table for suppression, follow these steps:
- Click on the appropriate suppression box.
- Locate the List(s) and/or Data Table(s) in the folder tree or by using the search box. Please note, only Data Tables configured as "Sendable" can be selected.
- Click on the List(s) and/or Data Table(s) to add them to the suppression box.
- Click Select to confirm your default suppression List(s) and/or Data Table(s).
Advanced Options
Advanced Options provides the ability to set a throttle default for all email sends. The default is to send all messages as soon as possible after the email starts sending.
The minimum throttle is 200 messages/hr.
To set a throttle for all sends follow these steps.
- Select the option to set a throttle.
- Enter the number of messages that should be sent.
- Enter the number of hours that those messages should be sent over.
- Save the changes.
For more information on throttling messages, please read our Deliverability and Warm-Up article or contact your Customer Success Manager.
Notification Journeys
Each account is configured with Notification Journeys for Opt-In, Opt-Out, and Email Change notifications. By default, these journeys are disabled. More information on Notification Journeys can be found here.
Role Address Suppressions
Role Addresses are generic email addresses that are normally assigned to a mailing list or position rather than an individual contact. iPost suppresses most Role Addresses from email sends by default. This section allows you to decide if you want to suppress some or all of the role addresses.
To allow a Role Address to be included in your mailing, deselect the checkbox next to the left-side role email address.
